EXPERIENCE
Interaction Designer For idexx—Westbrook, me
January 2019–Present
• Supporting the IDEXX design system team with designing and documenting system changes and new components, managing the Sketch symbol library, and process improvement
• Providing design support across three separate feature teams including identifying user flows, providing static mocks and multi-page interactive prototypes, user interviews, user observation, and (this was really exciting) a card sort!
UX Architect for Cofense (formerly PhishMe)—Remote
February 2017–November 2018
• Designed the PhishMe Playbooks feature, reducing the time needed to create and schedule a year-long security awareness training program by 92%
• Designed an upgrade page that increased upgrade requests from PhishMe Free customers by 165%
• Prototyped new features and enhancements for PhishMe UX/UI
• Contributed to the creation of the first internal design system
• Mapped out user flows, conducted remote user interviews and moderated usability sessions with internal and external users
Product Designer for Constant Contact—Waltham, MA
January 2014–September 2016
• Designed a new email footer that resulted in a 265% year-over-year increase in traffic to the homepage
• Acted as team lead for projects supporting Endurance International Group
• Provided visual and UX design for the Constant Contact and Listbuilder apps (for iOS and Android)
• Designed marketing email templates for the UX Template team
Visual Designer for Mathworks UX—Natick, MA
July 2011–December 2013
• Designed the first ever MATLAB Mobile app for Android (over 1 million installs to date)
• Created and maintained a comprehensive icon library for the Simulink software family
• Promoted from Associate Visual Designer in May 2013
Visual Design Intern for Mathworks Creative Services—Natick, MA
June 2010–June 2011
• Collaborated with Editors and Technical Marketing Managers to produce design layouts and technical diagrams for the MathWorks online digest articles
• Designed tradeshow and conference graphics and marketing materials for print and web
• Conducted benchmarking for corporate website design standards as well as other research projects as needed
CREATIVE SERVICES Design Intern for PEABODY ESSEX MUSEUM—SALEM, MA
January 2010–June 2010
• Executed in-house design projects from beginning to end, including all aspects of print production
• Designed a logo (the first PEM intern to do so) for the interactive Art and Nature Center exhibition: Eye Spy, Playing with Perception
• Created printed marketing pieces under the supervision of the Manager of Design and Print Production
• Completed minor craft projects, including mockups and mounted signage for placement within the museum
EDUCATION
New England Institute of Art
Bachelor's of Science (BS), Graphic Design, 4.0
SKILLS
UX/UI, Prototyping, User flows, Wireframes, Visual design, Usability testing, User interviews, Branding/Graphic Design, Illustration
TOOLS
Axure, Sketch, Invision, Adobe CC (Illustrator, Photoshop, XD, AfterEffects)